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Context

The client had made a major acquisition and had, therefore, launched an integration program to realize synergy benefits

Objectives

  • Adjust employee mindsets to accept changes
     
  • Coordinate, support and monitor integration projects
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Our Approach

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Fine-tune integration vision and break down the project into 4 strategic phases:
  • Implement change management practices
  • Develop ‘impact matrix’ to assess the impact of projects on different departments
  • Work with key users to define new processes
  • Develop ‘mobilization scorecards’ for top management to communicate how the human side of projects supports expected benefits
  • Communicate to all employees changes needed via awareness presentations, focus groups and field action plans
Work with Project Management Office department to coordinate integration:
  • Provide tools and methodologies
  • Identify issues at a local level, and escalate to senior management

Results

    • Clarity for the whole organization on where the biggest organizational impact is expected
    • Buy-in and changed way of working for employees
    • Improved tracking & management of integration projects
    • Visibility of synergies achieved
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